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The Hidden Cost of Time in Primary Care

26th August 2025

The Hidden Cost of Time in Primary Care

In Primary Care, every minute matters. Yet the reality is that many practices underestimate how long routine admin tasks really take. A few minutes here and there feels harmless — but when multiplied across people, practices, and PCNs, the cost in clinical time is staggering.

The Everyday Example

Take a single GP practice with 7 team members (GPs, pharmacists, or admin staff).

  • ➢ If each allocates just 25 minutes a day to a task that could be automated,
  • ➢ That’s nearly 3 hours every day lost in total.
  • ➢ Across a whole year, that’s more than 700 hours — the equivalent of over 90 clinical days.

Now scale that to a PCN:

  • ➢ 6 practices, each with 7–11 people spending ~30 minutes a day on the same task.
  • ➢ That’s 21–33 hours wasted every day across the PCN.
  • ➢ Over a year, it adds up to 3,000+ clinical hours — the equivalent of 400+ working days gone.

That’s more than a full year of GP capacity lost on work that automation could handle safely, consistently, and instantly.

Where MyBotGP Comes In

MyBotGP is designed specifically for these repetitive but essential Primary Care workflows. Tasks such as:

  • ➢ Pathology filing (confirming normals are truly normal, checking history, comparing with past results)
  • ➢ Docman letter triage and coding
  • ➢ Repeat prescription processing

By automating these high-volume processes, MyBotGP gives practices and PCNs the ability to:

  • ➢ Recover thousands of hours of clinical time every year
  • ➢ Redirect effort to patient-facing care, DES delivery, and ARRS role support
  • ➢ Reduce costs and pressure on staff
  • ➢ Improve morale and work-life balance by cutting back on repetitive admin

Why It Matters

Primary Care teams are under pressure to deliver more with less. But as this simple maths shows, the real opportunity isn’t always about adding new staff — it’s about stopping valuable time being wasted on work that technology can do better.

With MyBotGP, practices and PCNs can see immediate, measurable gains by removing these hidden drains on capacity.

MyBotGP: Saving time, reducing cost and supporting Primary Care.